However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. We noticed some bugs, I think fruit flies for sure ( which there isn't much the hotel can do about as it is usually the last guests leftovers). Oui, Toronto Don Valley Hotel and Suites propose l'annulation sans frais pour certains tarifs de chambres– parce que la flexibilité, c'est important. Enjoy free WiFi, an indoor pool, and a restaurant. BEWARE what you get. 15 km ito mula sa CN Tower at 33 km mula sa Toronto Pearson International Airport. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. An urban retreat and the gateway to Toronto, the Toronto Don Valley Hotel & Suites provides affordable accommodations in the eclectic North York district. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Aga Khan Museum is minutes away. So we will be looking for a better alternative for next year. Toronto Don Valley Hotel & Suites: Bugs in bed! It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. I was advised to pay for an updated room due to renovations but couldn't understand what I was paying extra for. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. The indoor and outdoor pool looked very nice though we did not use them this trip. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. I can only imagine how nice the renovated rooms are. Modernly decorated rooms offer free WiFi. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. Popular attractions Ontario Science Centre and Royal Ontario Museum are located nearby. Guests can enjoy free WiFi in public areas, as well as private parking, a vending machine and a gift shop on site. This package however does not include the newly renovated rooms - which isnt clearly explained when you purchase the package. It is just a short drive or cab away. I was told by the manager that nothing was found however no report was not given to verify the conclusion. We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. The doors also are very old. The dinner we had in the restaurant was wonderful, the outdoor pool was lovely but a bit too warm, and the margaritas were the BEST I have tasted. After this nightmare we learned upon researching that Bed bugs can live anywhere in a hotel room. Front desk should have mentioned this, it was very disappointing. Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. My "superior"room looked like any other 3* hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Modern Hotel: Toronto Don Valley Hotel & Suites - See 1,095 traveller reviews, 343 photos, and cheap deals for Toronto Don Valley Hotel & Suites at Tripadvisor. BED BUGS: Toronto Don Valley Hotel & Suites - See 1,095 traveller reviews, 343 photos, and cheap deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Upon arrival the front desk staff was great and everything seemed in order. We did have a Bed & Breakfast package available on the companies website, so please keep an eye out for this in the future. History of this venue dates back to 1964. I was told by the manager that nothing was found however no report was not given to verify the conclusion. Our hotel rooms feature two double beds or one king bed and stunning green space vistas. But everything else got an A- rating from me! About 2 hrs later they called back and I booked our stay. Within 3 days my husbands had bites appear all over his body. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ask dianeg731 about Toronto Don Valley Hotel & Suites, Ask 84DDD about Toronto Don Valley Hotel & Suites, Ask CarolynGee about Toronto Don Valley Hotel & Suites, Ask Mike B about Toronto Don Valley Hotel & Suites, Ask kate1354 about Toronto Don Valley Hotel & Suites, Ask Christine W about Toronto Don Valley Hotel & Suites, Hotels near Toronto Don Valley Hotel & Suites, Hotels near Japanese Canadian Cultural Centre, Hotels near St. Michael's College, Toronto, Hotels near University of Trinity College, Hotels near Tyndale University College & Seminary, We compared the lowest prices from 16 websites, We compared the lowest prices from 19 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 17 websites. The lobby area is a little confusing as some have stated in regards to there being stairs everywhere and seperate entrances with ramps to the elevators for those with luggage carts or wheel chairs... but nothing too crazy that you cant figure it out. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. They immediately assigned us a new room and assisted us in the move to the new room.The rooms were spotless and up-to-date.The pools were heated and well maintained.I would recommend this hotel to anyone travelling to Toronto. WiFi is free, and this hotel also features an indoor pool and a restaurant. Guests praise the central location. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. Toronto Don Valley Hotel & Suites: Bugs in bed! Enjoy free WiFi, an indoor pool, and a restaurant. If you are staying longer than 3 days, the pet fee will renew on the fourth day and then every three days. TORONTO DON VALLEY HOTEL & SUITES. This family and pet-friendly hotel has more than 350 rooms with contemporary features, including spacious balconies and flat-screen TVs. The décor was quite sparse and dated with little furniture. Front desk should have mentioned this, it was very disappointing. The front desk as well as the manager were not helpful at all with anything. Best regards, Kevin Porter, General Manager. - See 1,095 traveller reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Upon arrival at home all of our luggage had to be treated carefully and we had to make sure nothing came into the house until it was properly cleaned.

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