If the documents provide all of the information required, the post office will confirm to TfL that they have verified your age. Create an account. What happens if I forget my child’s Zip card when travelling in London? A parent or guardian can then apply for a 16+ Zip Oyster photocard. If you breach the Behaviour Code, you may lose your concessionary travel for a certain period of time. Our cookies help to make the website and this cookie banner work during each visit and to implement security controls. In doing so, the Metropolitan Police Service (MPS), City of London Police and British Transport Police may inform us if you incur a criminal conviction or other legal sanction for an offence committed on London's public transport network. You can’t currently buy discounted tickets through the app. Our fulfillment warehouse is closed at the weekends. We may also use the outcome of our analysis to contact you or your nominated parent/guardian directly, with advice to touch in and out at the correct stages of a journey. We may also suspend or withdraw Zip cards based on eligibility concerns, purchases, or subsequent top ups and disable web accounts based on online activities. Transport for london x adidas oyster oyster faqs which card to tfl to shake up oyster card deposit contactless and oyster transport for london travelcard or oyster identify11 15 Zip Oyster Photocards Transport For LondonVisitor Oyster Card Transport For LondonContactless And Oyster Transport For LondonOyster Transport For London CardsBest Ways For Visitors To Pay Transport […] Adults who live in a London borough who were 18 on 31 August and in full-time education, can apply for a 16+ Zip Oyster photocard to get free travel on buses and trams. The TfL Oyster and contactless app will request access to your camera. After eight weeks, the journey data in the ticketing system is disassociated from your card (ie pseudonymised). Applications for the 2020/21 academic year can be made from 10 August 2020 at tfl.gov.uk/photocard 7. IP addresses collected when you or parent/guardian access your TfL online account are retained for 13 months. The name of your educational establishment or training provider 5. All academic research is carried out in accordance with privacy and data protection legislation and protected by robust confidentiality agreements. On 7 January 2008, Transport for London unveiled the Zip card, an Oyster photocard to be used by young people aged 18 years or under who qualify for free bus and tram travel within the capital, with effect from 1 June 2008. Our family has 3 contactless cards, 2 zip cards, and 5 Oyster cards. Buy a Travelcard or add pay as you go credit to your Oyster card. The name of your educational establishment or training provider, student enrolment ID number, course dates 7. Top up or buy Travelcards. The card allows the user 50 per cent off adult 'pay as you go' fares on buses and tubes. Part of our statutory responsibilities includes a duty to do all we reasonably can to reduce crime and disorder on and around the transport system - and we work together with our local authority, policing, and other law enforcement partners as part of this. What happens if I forget my child’s Zip card when travelling in London? We need your date of birth so we can confirm, as the web account … Your experience can help others make better choices. 1. This means that we will not hold information for longer than is necessary for the purposes we obtained it for. Name, address, email address, telephone number 2. For example, we will use your personal information to ensure that you are eligible (and continue to be eligible) for the particular Zip card scheme you have applied for, to issue your Zip card and respond to queries if you or your parent/guardian contacts us. Our family has 3 contactless cards, 2 zip cards, and 5 Oyster cards. I have two physical Oyster cards ("new" cards, that is with a "D" on the reverse side.) Skip to site ... Use your current Oyster card to create an account. This is strictly for the purpose of assessing your appeal, and any information sharing is managed in accordance with relevant privacy and data protection legislation. This is available through the TfL website and also using the TfL Oyster app. Individuals will not be identified using this information. This is so that you can scan your payment card. Your marketing and contact preferences 9. Transport for London. TfL, its service providers and academic research partners currently process personal information relating to Oyster (including concessionary schemes) within the UK, the European Economic Area (EEA) and the USA. When you don't need a 5-10 Zip Oyster photocard Your child doesn't need a photocard to: Travel free on buses and trams Buy child-rate paper tickets (unless they look older than 10) Travel accompanied by an adult on Tube, DLR, London Overground, TfL Rail and some National Rail services Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. Top up online, see your journey and payment history and apply for refunds. 6. What contactless is and how to use it. Children outside London (and indeed the UK) may also apply for a Visitor version of the Zip card (which offers free bus and tram travel for under-16s, and half-rate fares for 16–18-year-olds) online, which they must collect from one of TfL's Travel Information Centres. TfL Bus changes. TfL uses an external service provider to process your application, issue your photo card and operate the photo card scheme on a day to day basis, including some Customer Services support. It also describes how long that information is kept and the circumstances in which we might disclose it to a third party. This page explains how Transport for London (TfL) uses your personal information when you apply for, or use, a 5-10, 11-15 or 16+ Zip Oyster photocard (Zip card). We're open from 08:00 to 20:00, 7 days a week. See New Website! You can’t currently buy discounted tickets through the app. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Direct Vision Standard and the HGV safety permit scheme, London Fire and Emergency Planning Authority, Information about the Zip card holder (you), which includes name, address, date of birth, photograph, and telephone number, Scanned image of your passport details page (which includes your photograph and passport number), Information about your parent/guardian, which includes name, email address, The name of your educational establishment or training provider, Payment card information or bank account and sort code numbers, Transaction information (when and where you topped up your balance or purchased a season ticket, or were issued with a refund), Enquiries, complaints or other correspondence from you or your nominated parent/guardian, to undertake activities to promote and encourage safe, integrated, efficient and economic transport facilities and services, and to deliver the Mayor's Transport Strategy. Sign in to your account on the TfL Visitor Shop. Top up online and get easy access to your journey and payment history. , which was introduced in 2012 by Boris Johnson when he was Mayor. Further information . You also have a number of other information rights which include: The TfL Privacy and Data Protection team considers and coordinates responses to requests and complaints from people whose personal data is processed by TfL and its subsidiary companies. Find out more about Oyster cards here. The personal information we hold about you includes: 1. Contact us about Oyster If we have concerns about your eligibility for a Zip card, we may contact your school or training provider to help verify this. If you have an enquiry, Customer Services will only discuss your application with you or the parent or guardian whose name is on the original Zip card application, unless there is an exceptional reason, which we will consider on a case by case basis. On some occasions, TfL may 'auto complete' a journey for you if you do not tap your Zip card on a yellow reader at both ends of your journey. If you or your nominated parent/guardian signs in to your online account, TfL will collect the IP address used by your device for the purpose of fraud prevention and detection. 16+ Zip Oyster photocard holders need to reapply before their cards expire on 30 September. We also collect some information about how visitors use this website, but we do not use this to identify you as an individual. Set up Auto top-up. The TfL Oyster and contactless app will request access to your camera. To create a web account, you need an email address, your name, address, date of birth and phone number. Telephone number 4. We use a limited number of cookies on this TfL Oyster photocard website to make it easy to use. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. How long does a Zip card last? Shows low value alerts even after the card is topped up. I have been unable to create an Oyster Card account (for one card) on my USA New Jersey desktop or Ipad. Any such processing is subject to appropriate contractual safeguards and carried out in accordance with the requirements of UK and EU privacy legislation. The post office validates Zip card applications on our behalf when you're unable to do this online. We use a limited number of cookies on this TfL Oyster photocard website to make it easy to use. Travelcards and Visitor Oyster cards are posted by express delivery or regular mail from our warehouse in Hampshire, England. Such information may be used as the basis for the withdrawal of your Zip card, and TfL may inform the police of any decision to withdraw your concession. Sign in to your account on the TfL Visitor Shop. You can apply for a replacement Zip card using your online TFL account, and they should send a new one out. How long does a Zip card last? Contactless pay as you go. You'll need to create a web account before you can apply for an Oyster photocard. TfL also uses external service providers to operate 'back office' technical services and … Under data protection legislation we have to let you know when we use your personal information to do something 'automatically' using our computers or other systems, or make an automated decision (without human intervention) that significantly affects you. Also need to restart the app to refresh the cards. Already have an account? Before doing this, an authorised Metropolitan Police officer, British Transport Police officer or TfL employee will check against the information we hold (that you supplied to us on your application form) to ensure that you are the holder of the concessionary photocard. Join the 580 people who’ve already reviewed TFL. This is so that you can scan your payment card. Alternatively, you can download a verification letter from your TfL account and take it to a London post office with proof of your age (this can be a passport, European ID card, birth certificate or biometric residency permit). If you live in London, you get free travel on buses and trams 3. Email address: Password: Submit. Transport for London 16 Zip Fares Tfl What you can do with a web account: - Transport for London National Rail 16+ zip fares - tfl.gov.uk Page 3/22. It also describes how long that information is kept and the circumstances in which we might disclose it to a third party. Once the web account has been created, you'll be able to apply for an Oyster photocard. 0 items £0.00 Expand You haven't added anything to your basket yet! If you've had your travel concession suspended or withdrawn for breaching the Behaviour Code, you can earn it back by volunteering in your local community. Learn more about the rollout of our cookie preference tool and how you can control cookies now. Stores; I’m a business. These requests will be assessed on a case-by-case basis and take into account privacy considerations before a disclosure is made. For the 'performance of a contract', for example: in connection with the terms and conditions of the particular Zip card you have applied for, Reducing all crime and antisocial behaviour on and around the public transport network, Creating crime and antisocial behaviour strategies, Targeting crime and disruption hotspots to better coordinate and deploy policing resources, Reducing fear of crime and improving public confidence in the safety of the journeys they make in the capital, The right to question any information we have about you that you think is wrong or incomplete, The right to object to how we use your data or to ask us to delete or restrict how we use it, The right to complain to the regulator - the Information Commissioner's Office. 11-15 Zip Oyster photocards expire on 30 September in the year after your child's 16th birthday. We use this data in different ways, including identifying 'hotspots' so we can deploy Revenue Inspectors in certain London Underground stations or on particular bus routes. 7 day journey & payment history Oyster cards. Top up online, see your journey and payment history and apply for refunds, Use a contactless card or device to travel on our transport, Use an Oyster card to pay as you go to travel on our transport, Top up anytime, anywhere and manage your cards on the go, Check the cost of a single journey between two stations, Check the cost of your journey before you travel, How to get a refund, or replace your Oyster card or season ticket, There are different ways to pay for your travel, You may be eligible for free travel or discounts off your fares, Get an account to manage your travel quickly and easily. To create a web account you will need to provide an active email address, your name, address, date of birth and phone number. Child rate 7 Day, Monthly or longer period Travelcard and Bus & Tram Pass The last card (mine) is not shown in the app and the zip cards are shown as 1st generation cards with no value on them. From 1 September 2010 a fee of £10-15 (Dependent on age) has been charged for the card. The government has U-turned on scrapping free travel for under-18s in London. | Read 21-40 Reviews out of 580 Personal information we hold. Related content . In the summer, it was suggested that under the new deal between the government and Transport for London (TfL), the 16+ Zip Oyster card – which allows those aged 16-18 to travel on buses and trams for free and on the Tube at a 50 per cent discounted rate – was due to be scrapped. For access to other personal information please see the section on Subject Access requests in Access your data. The last card (mine) is not shown in the app and the zip cards are shown as 1st generation cards with no value on them. The police officers can only check these details for as long as you are eligible for the Zip Oyster photocard scheme. Your continued use of the site will mean that you accept those revisions. Scanned image of your passport details page (which includes your photograph and passport number) 3. Young Visitor discount Transport for London would like to send you tips and information to help you make the most of your visit. Forgot your password? Alternatively you can enter the card details manually. This will include offers and promotions. TfL also uses external service providers to operate 'back office' technical services and customer database management. We will not use your or your parent or guardian's personal information for marketing purposes and will not pass it to any other organisation for this purpose. —— To do this we provide them with journey data derived from our Oyster ticketing systems that has been processed, replacing data, where required, with alternative identifiers (pseudonyms) so that it isn't possible to identify an individual customer. Toggle Navigation Skip page navigation Contactless and Oyster Contactless. The photocard Zip Scheme (11-15 and 16+) allows children of the relevant age to travel for free on London's buses and trams and travel at child rate on Tube, DLR, London Overground, TfL Rail the Emirates Air Line and most National Rail services in London. 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